CAMILLE BACOSA
Your Canny Virtual Assistant
WHO IS SHE?
A seasoned Customer Support Specialist to well known US Tech brand for the past 3 years and a Licensed Professional Teacher in the Philippines, now helping out businessmen and boss babes on freeing up their time, by managing their work or business.
PROFESSIONAL HISTORY
CUSTOMER SUPPORT SPECIALIST
Improved Customer Experience of a well-known US Tech Company.
Managed and assisted trainees' expectations and work in production.
Oversee reports and review KPIs
July 2017 - July 2020
FREELANCE VIRTUAL ADMIN ASSISTANT
Jan 2020 - Sept 2020
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Assisted a US client in managing his emails and schedules.
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Answered phone calls and emails on behalf of the client.
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Updated client's professional profile.
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Managed and closed leads for client.
ECOMMERCE CUSTOMER SERVICE REPRESENTATIVE
June 2020 - Jan 2021
Improved Customer Service and Response rate to 100%
Answered email inquiries and complaints.
Fact check refund and return claims or requests.
Forsee customer concerns based on trends and events.
Tracked orders and rectified order's customer information.
EDUCATIONAL HISTORY
Learning and Living
PROFICIENCIES
PROJECT MANAGEMENT
Offering assistance not just on projects you have but even the whole business.
GRAPHIC DESIGN AND DIGITAL ARTS
Whipping out graphic designs for your Social Media Content and business needs.
CUSTOMER SERVICE
Improve your customer satisfaction rate and create loyal customers!
SOCIAL MEDIA MANAGER
Be engaged with your audiences.
WEB DESIGN
Create eye-catching web designs base on your business
June 2012 - April 2016
BACHELOR OF SECONDARY EDUCATION MAJOR IN SOCIAL STUDIES
Polytechnic University of the Philippines
Leo P.
G.C.Staffing
Things have been busy and moved fast with Camille's help. My business had more action with her help.
Testimonials
Lilyan F.
E. Wicked
My customers are happier when I added Camille to my team. All inquiries are taken care of instantaneously, complaints are minimal and policies were followed to a T.
Felice L.
J.Ribbon
She was my second brain. All administrative tasks I have were taken care of immediately!
Robin Scherbatsky, How I Met Your Mother
“The future is scary, but you can’t just run back to the past because it’s familiar. Yes it’s tempting, but it’s a mistake.”
DON'T BE A STRANGER
Hit me any questions you have!
